ADT® Authorized Dealer Serving Jonesboro & Northeast Arkansas
Security Systems in Jonesboro
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Jonesboro?

An alarm system should protect your home. But what happens when your home security alarms go off in Jonesboro? What actions should you take to be certain you and your loved ones are secure?

The first thing to do is not to panic. You should understand that your around-the-clock monitoring professionals have you covered. Then follow these steps to be prepared for any crisis at your property.

Our Committed Professionals Help You Stay Safe

A security monitoring representative is instantly notified when your Jonesboro home security alarms go off. After an agent is notified, they will reach out to you as quickly as possible to figure out what set off the security system. Your alarm may activate due to a range of emergencies, including:

  • Break-in

  • Flames or smoke from a fire

  • Flood

  • Accidentally setting off alarm

In cases when your system was tripped accidentally—like not recalling that the motion sensors are armed when you open a window— a monitoring specialist will reach out to ask if you need help. Give them your predetermined password, and they will deactivate the alarm.

In a true emergency, the monitoring agent will summon first responders, including firefighters, EMS, and law enforcement, to your home. They also have the ability to serve as the point of contact if you are not on site. Your dedicated monitoring staff also can apprise emergency services on which entry sensor was triggered, increasing their preparedness for what could be a life-threatening situation. Then the agent will maintain a connection with you to assist in keeping you calm and let you know what you should do.

Here’s What You Should Do if Your Alarm Goes Off In Jonesboro

Waking up in the middle of the night to an alarm blaring can be understandably frightening—even moreso if you don’t know why it’s occurring. The most important thing you can do is keep yourself in control and follow these steps:

  • First, move to a safe place. Gather your loved ones as quickly as possible and get into a secure room in the house or leave the premises entirely. It's a common tendency to want to face the situation in your home, but this may put you and your family at greater risk. Alternatively, focus on keeping yourself and your family protected and letting the authorities deal with the problem.

  • Secondly, use the mobile security application to stay in touch with your monitoring staff. They'll send authorities who will be in transit to your home in a matter of moments.

  • Third, keep in constant communication with your monitoring team and emergency professionals. You can get patched through, so representatives of each team are talking together. On the other hand, if it’s not possible to speak directly to your emergency providers, you can still receive alerts by text message. Even if it’s only a false alarm, it's smart to keep adequately communicating with all teams so you know what to do should an actual problem happen.

Get Protection For Any Emergency in Jonesboro with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems works hard to make sure you and your family are well defended. With around-the-clock monitoring, smart locking systems, and safety alarms, your residence will turn into the secure environment you’ve always wanted. Create a comprehensive home security solution by submitting the form on this page or dial (870) 705-5022 to take the first step toward a secure property.